Please read the following terms and conditions very carefully as your use of Pepwash website www.pepwash.com(hereinafter referred to as "Pepwash") and services offered by Pepwash are subject to your acceptance of and compliance with the following terms and conditions (hereinafter referred to as "Terms").By browsing, accessing, subscribing to or using any of our services you agree that you have read, understood and are bound by the terms, regardless of how you subscribe to or use the services. By mere use of the website you shall be contracting with Pepwash Concierge Services Pvt Ltd.In these terms, references to “Website” shall mean the Pepwash.com website, "you", "user" shall mean the end user accessing the Website, its contents and using the services offered through Pepwash, and "we", "us" and "our" shall mean Pepwash and its affiliates. Pepwash reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these terms, Pepwash grants you a personal, non-exclusive, non-transferable, limited privilege to access and use the website and services offered by Pepwash.

User Account and Registration Terms

Registering at Pepwash is free service and you will receive a username and password upon completing the website's registration process or completing a transaction. You are responsible for maintaining the confidentiality of the username and password, and are fully responsible for all activities that occur under your account.You agree to
(a) Immediately notify Pepwash of any unauthorized use of your account or any other breach of security, and
(b) Ensure that you exit from your account at the end of each session. Pepwash cannot and will not be liable for any loss or damage arising from your failure to comply with this requirement. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete or Pepwash has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the Terms of Use, Pepwash has the right to indefinitely suspend or terminate or block access of your membership with Pepwash and refuse to provide you with access to the website.

User Conduct and Rules

You agree and undertake to use the website strictly abiding by the following principles: You will not upload, publish, host, transmit, display, modify, update or share any information that, in the sole discretion of Pepwash
1) You will not promote or try to gain unauthorized access or exceed the scope of authorized access to Pepwash and its connected network
2) You will not interfere with another user's use of the Pepwash Website
3) You will not attempt to gain unauthorized access to any portion or feature of Pepwash website, or any other systems or networks connected to Pepwash Website
4) You will not probe, scan or breach the vulnerability of Pepwash website or any network connected to Pepwash website

Transactions

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Returns and Cancellation

While every possible care and efforts are taken, Pepwash is not responsible for fastness of color or shrinkage of garments and does not guarantee stain removal. Ten times of the washing rate will be given for articles lost/damaged if claimed within 48 hours except small piece like handkerchief, scarf, undergarments etc. The company cannot be held responsible for breakage of buttons, hooks, beads, trimmings during the course of normal processing.Efforts are made to deliver clothes in time, but due to some uncontrollable circumstances, if the delivery becomes late, the customer is not entitled for any compensation or reduction in the charges.